Db54 Terms & Conditions — What You Need to Know Before You Start

These Terms & Conditions apply to the db54 platform (db54.app) and all of its services. db54 is an internationally licensed online gaming and Sports Betting platform serving users in Bangladesh and other countries.

These terms are written in English because db54 believes every user has the right to understand all conditions in a language accessible to them. In the event of any conflict between language versions, the version designated as authoritative shall prevail.

Db54 reserves the right to modify these terms at any time. For significant changes, users will be notified by email or via an in-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

The following conditions must be met to open an account and use db54's services:

• You must be at least 18 Years must be.
• Each individual may only One Account you may create — multiple accounts are strictly prohibited.
• All information provided at registration — name, address, mobile number, and date of birth — must be Accurate & Genuine must be.
• Users are solely responsible for the security of their account and are advised never to share their password with anyone.
• You may be required to submit valid identification or documents as part of the KYC verification process.

Db54 reserves the right to verify any account and suspend it if suspicious activity is detected. Withdrawals may be put on hold until verification is complete — this is done solely to protect the user.

All financial transactions on db54 are governed by the following terms:

• Deposited funds must be used solely for gaming purposes.
• Withdrawals may only be made using the same method used for the original deposit.
• If you have an active bonus, wagering requirements must be met before a withdrawal can be processed.
• Transaction fees charged by your bank or mobile banking provider may apply.
• Db54 reserves the right to verify any transaction as part of its anti-money laundering measures.

All db54 bonuses and promotional offers are subject to the following general terms. Specific conditions for each bonus are detailed on the promotions page.

• Welcome Bonus: A bonus of up to 200% is available on your first deposit, subject to specific wagering requirements before withdrawal.
• Wagering Requirements: Bonus funds generally require a wager of 10x to 30x — the specific conditions are stated in each bonus offer.
• Bonus Expiry: Every bonus has a set expiry period; once it expires, the bonus is automatically cancelled.
• Referral Bonus: Both parties will receive a bonus for a valid referral; however, referrals from the same device or IP address will not be accepted.
• Bonus Abuse: If a single person attempts to claim bonuses using multiple accounts, all associated accounts will be cancelled.

The following rules apply to Sports Betting, Live Casino, bingo, and all other gaming services on db54:

• Once a bet is confirmed, it Cannot be changed or cancelled — an exception may apply if the cashout option is active.
• Game Minimum & Maximum Bet Limits vary by game — details are available on each game's individual page.
• In live betting, odds may change at any time; the odds at the moment the bet is confirmed are final.
• If a bet is left incomplete due to an internet connection issue, the outcome will be determined based on server logs.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• Exploiting any bug or glitch in db54's software or games is strictly prohibited.

In the event of any dispute, db54's server logs and gaming system records shall serve as the final evidence. All complaints must be reported to the support team within 72 hours.

• Multiple Accounts: Holding more than one account per person is strictly prohibited.
• Identity Fraud: Opening an account or conducting transactions using someone else's identity.
• Software Hacking: Attempting unauthorized access to db54's systems.
• Bonus Abuse: Placing risk-free bets strategically to fulfil bonus wagering requirements.
• Money Laundering: Any attempt to launder illegal funds through db54.
• Bots or Automation: Using automated software or bots to play games or place bets.
• Account Sharing: Allowing another person to use your account.

Db54 takes your privacy seriously. To learn more about how we collect, use, and protect your personal information, please see our Privacy Policy read.

• Your Personal Information Never sold to third parties under any circumstances.
• All Data 256-bit SSL Encryption Protected by.
• Information may be shared when required by law or at the request of a regulatory authority.
• You may request correction or deletion of your information — please contact our support team.

Db54 believes gaming is for entertainment, not a source of income. That's why we offer the following tools to protect our users:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: Option to temporarily or permanently deactivate your account.
• Cool-Down Period: Option to take a gaming break ranging from 24 hours up to 30 days.
• Age Verification: Strict age verification measures are in place to prevent anyone under 18 from accessing the platform.

Problem gambling is a serious issue. If you feel your gaming is getting out of control, please reach out to our Responsible Gaming Go to the page and get help.

Db54 may suspend or close an account under any of the following circumstances:

• Breaching any provision of these Terms & Conditions.
• Registering with false or inaccurate information.
• Evidence of operating multiple accounts or abusing bonuses.
• Failure to cooperate with the verification process or to provide the required documents.
• At the user's own request — an account closure request can be submitted at any time.

Upon account closure, any verified balance (excluding bonuses) will generally be returned to the user, unless forfeiture is required due to a rule violation.

Db54 makes every effort to provide uninterrupted service; however, its liability is limited in the following areas:

• Any loss resulting from internet connectivity issues or disruptions to third-party services.
• Any delays caused by unexpected server downtime or scheduled maintenance.
• Financial losses resulting from the user's own negligence or error.
• Force majeure events — such as natural disasters, cyberattacks, or government orders.

Db54 reserves the right to update these Terms & Conditions, in part or in full, at any time. Users will be notified of changes through the following process:

• The "Last Updated" date on this page will be revised accordingly.
• For significant changes, a notification will be sent to the registered email address.
• You may be notified via a pop-up or banner upon logging in to the platform.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.

If you have any questions or complaints about these Terms & Conditions, db54's support team is always ready to help:

• Email: [email protected] (general inquiries & complaints)
• Live Chat: 24/7 live chat support is available once you log in to the platform.
• Response Time: General inquiries are responded to within 24 hours; urgent matters within 2–4 hours.

We believe transparency is the foundation of trust. Report any issue directly to us — db54 is committed to providing a fair resolution every time.